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Winning in a Digical world is the most effective way for banks to earn greater loyalty. MORE
Companies are familiar with the tasks of improving work efficiency and cost positions in order to boost profitability. MORE
How leading companies use advanced analytics to make better decisions. MORE
Why are so many fast-growing, disruptive companies able to run circles around larger, slower multinationals? MORE
Browse some of the most provocative and enduring articles written for Harvard Business Review by Bain authors. More
Some of the most successful industrial goods manufacturers are becoming world-class service providers—a strategy that can significantly increase revenues and profit.
Rising earnings and a high return on equity were what defined the corporate client business of German banks in the years following the financial crisis. But the good times are over – at least for the time being.
As consumers depend more on their networks, network operators have an opportunity to restore the premium value and perception of the service they provide.
Global executives’ top priority in 2015 is growth—followed by improving profitability and tackling excessive complexity.
Arguably, the single best way to ruin a CEO’s day is to report that an activist is on the phone and has just taken a position in the CEO’s company.
For years now, Germany's insurance companies – faced with an increasingly mature market, tighter regulation and changes in customer behavior – have been looking at ways to position their organizations to be more cost-efficient.
Germany's landline and mobile phone providers have made much progress in recent years in the area of customer loyalty. This is revealed in the latest Bain study for which a total of 2,125 users were surveyed.
Healthy people can create a competitive advantage for their economies through increased productivity, reduced healthcare costs and overall higher levels of well-being.
Most companies are tepidly adopting cloud computing—and even the leaders could capture more value.
Many companies expanded their footprint and product portfolios during Asia’s years of hypergrowth and are now left with unwieldy supply chains that don’t provide a competitive edge for serving changing customer needs.
A compelling experience is the surest means to delight customers, engage employees and stand out from competitors.
Translating strategy into a small set of specific principles is the crucial first step in designing an effective model.
What it will take for private equity investors to build on last year’s strong performance in 2015.
Step by step, Germany's banks are recovering from the crisis of confidence in the years following the global financial crisis. The Bain Global Survey carried out every year revealed that the more than 7,000 German retail customers interviewed in the survey were especially satisfied with the services of the direct banks.
Creating a path to leadership economics.
Leading companies are already using advanced analytics to automate or support many significant decisions. But the techniques can be applied far more widely, with highly beneficial effects on performance.
To thrive with Generation #hashtag, media companies will need to adapt, especially in emerging markets where most of the industry’s growth will take place.
Frontline managers are key to women's career aspirations.
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