Bain’s holistic and data-driven approach enables clients to achieve leadership in their core business, leverage their core strength to grow into adjacent opportunities, and operate at superior levels of performance to drive industry-leading results.
We start by analyzing what full potential means in practical terms–for a whole company, a business unit or a function. Our first step is to perform a diagnostic and size the opportunity based on hard factual data. Our strategic and cross-functional approach helps clients unlock value beyond cost containment measures within a specific area of the organization. In fact, in our experience, addressing operating problems at the nodes–the points where business units, functions, geographies, and layers of management intersect and have to make and execute critical decisions–creates between three and four times as much value as traditional approaches to right-sizing and functional excellence.
Once we have defined stretched, yet realistic targets with our clients, we work together to craft the most effective path to deliver the value. We follow a "board room to shop-floor" engagement model. We work with teams across all levels of the organization to ensure that our client companies capture the identified benefits, bank the savings, and build the internal capabilities to keep on improving performance long after our engagement ends. Our performance improvement work is at the heart of what we do as a firm, and is part of a continuum of tools for successful delivery of results. These also include customer strategy and marketing, mergers and acquisitions, organization and information technology.
Our definition of success is aligned with that of our clients’, and as part of our commitment we often tie our own fees to our clients' results.