Information Technology

What we do

We draw on global experience across industries and technologies to help solve companies’ most complex IT challenges. More than 40% of our work is done in the context of major transformation in the business or in IT.

We bring a full range of IT capabilities to a variety of IT business situations, including:

  • IT strategy development: Information technology helps companies transform themselves and grow their business. Bain helps clients identify the optimal future state of IT, aligned with business needs, and then works with them to develop a blueprint for implementation.
  • IT performance improvement: Underperforming IT hurts business performance. Bain works with companies to reduce costs, develop outsourcing and offshoring strategies that meet their needs, redesign their organization, and ensure a cost-effective application portfolio that supports innovation to deliver breakthrough IT performance improvements.
  • IT M&A: IT synergies are key to successful mergers, acquisitions, divestitures and spin-offs, but too often they are overlooked early in the deal. We help companies plan and manage the changes in their systems to accommodate these changes in business structure.
  • IT project effectiveness: Bain helps clients maximize the business results from major IT initiatives, including turnaround programs. We help executives evaluate the case for investment, set up projects for success, and ensure they capture value when implementing new systems and programs.

To each client engagement, we bring expertise and tools to help a company navigate their business situation. Our capabilities include:

  • IT strategic planning, annual planning and demand management
  • Business architecture
  • Application management
  • Infrastructure optimization
  • Data management and Big data analysis
  • Business-IT engagement model
  • IT sourcing and procurement
  • IT organization and governance
  • IT metrics and dashboards

Bain's Private Equity group performs due diligence on IT when evaluating PE and M&A deals.

Our approach

Only a small number of companies have IT that is effective (IT systems maximize the use of resources from a cost and quality perspective) and truly aligned with the business (projects get done on time and support business priorities). These successful companies record a compound annual growth rate over three years that is 35 percent higher than the average. They also spend less: aligned, effective IT can produce material cost savings.

To make IT effective, companies need to streamline their IT organizations in three ways: simplify systems to reduce costs, source IT hardware and services from the best location (inside or outside the company) and dramatically increase the business results from IT initiatives.

The ultimate goal of an effective IT organization should be to harness IT to business objectives to propel new growth; to allow business units to serve customers in ways that competitors do not. Companies will know they have arrived when:

  • The IT organization understands business priorities, supports business needs and is well staffed to respond to challenges.
  • Business trusts IT capabilities and actively participates in–and often leads–all IT projects and investments.
  • The IT organization proactively identifies business opportunities.
  • IT capabilities are a core element of the business strategy.

Our team

We work as an integrated part of your team, from frontline to C-suite, to deliver true results and make the changes stick. We have a core group of senior experts with IT experience that we deploy across the globe.

Our team